Last Updated: 2026
Welcome to VEEZO. This Refund Policy explains the conditions regarding cancellations, refunds, and payment disputes for visa and travel-related services provided by VEEZO, operated by Ard Alkhyal Tourism LLC, Dubai, UAE.
By submitting an application through our platform, you agree to the following refund terms.
Visa applications involve government processing, immigration systems, third-party fees, administrative handling, and operational costs.
Immigration and government fees are considered consumed once processing begins.
Refund requests may only be considered BEFORE the application is officially submitted to immigration authorities.
may still be deducted from the refundable amount. Refund approval remains solely at the discretion of VEEZO.
Visa approval decisions are made entirely by the respective immigration authority.
VEEZO does NOT guarantee visa approval.
remain NON-REFUNDABLE once the application has been submitted.
Refunds will NOT be provided if delays, rejection, or cancellation result from:
Applicants are fully responsible for the accuracy of submitted information.
If duplicate payments are made accidentally for the same application, customers must contact us immediately.
Verified duplicate transactions may qualify for partial or full refund review.
Unauthorized chargebacks or payment disputes for legitimately processed visa applications may result in:
Customers are encouraged to contact VEEZO support directly before initiating disputes.
Processing times shown on the website are estimated only.
Refunds will not be issued for delays caused by:
If a refund is exceptionally approved:
Refunds will generally be returned to the original payment method where possible.
For refund-related inquiries, please contact:
Company
VEEZO
Operated by Ard Alkhyal Tourism LLC
Address
Onyx Building, Al Khabisi, Dubai, UAE
Phone
+971 50 242 9003
+971 50 640 9003